All Players Must Read, Understand and Agree To
Be Bound By These House Rules.
The following House Rules are official rules under
which you are participating in any Madhouse game. Your
understanding of and acceptance of these rules are conditions
of playing the game.
These rules are binding in all situations. Any player
not wishing to play by and be bound by these rules should
not sign up for any Madhouse game! Your continued play
is only allowed under the conditions supplied herein.
Decision Policy
Madhouse decision in all game-related matters is final.
Commercial Games Refund Policy
If you are playing a commercial game and wish to drop
out and receive a refund of turn credit you should send
your most recent game order sheet and a note to say
so. A fee equal to the value of one current turn of
your present position will be deducted from your refunded
credit as a management charge. No refunds are available
unless requested as stated here. Cash sent in payment
of any form of game special offer is not available for
refund at any time, in whole or in part. If you wish
your cash to be available for refund, do not purchase
special offers.
Deadlines Policy
Postal Mailed turns should be sent allowing plenty of
time to reach us before the return date shown on your
turnsheet. It is advised that where possible E-Mailed
and Faxed turns must be sent at least TWO DAYS BEFORE
the due date. We do accept turns right up to the moment
of the deadline, but slow email delivery or other problems
are very hard to do anything about at the last moment.
To be safe... send early!
Lost and Missing Turns Policy
Madhouse take all possible precautions to be sure of
reliability of post and email. However, we cannot be
held responsible for any lost turnsheets or missed turns
resulting from postal or internet failure. Games will
be run on time and if a turn is missing the position
will still be run and updated with the usual fee charged.
You will receive the turn update as usual. Orders sent
late will not be used for the following turn
except in the written instruction that they should be.
Overdrawn Accounts Policy
Players must keep their accounts positive at all times.
While Madhouse reserve the right to allow accounts to
go into the red you should not count on or expect this.
Your GM may decide to drop your position if your account
does not hold sufficient funds to process the turn.
Procedure For Dropping Out
If you wish to drop out you must inform Madhouse in
writing by post, fax or email, remembering to quote
your name, account number, player number, game name
and game number. Failure to do so correctly or with
all details intact may result in your *not* being dropped
out and, in the case of commercial games, the resulting
red account will be a legal and valid debt in your name
which you will be expected to pay in full. If you decide
to drop out and your account is in the red, you are
required to clear your overdrawn account balance within
7 days. Since Madhouse have no wish to charge anybody
for turns they do not wish to play we cannot stress
strongly enough send us notification if you no longer
wish to play so that we can correctly remove your position
from the game!
Player Diplomacy Policy
Players are encouraged to contact each other in the
spirit of friendly rivalry or good diplomacy. However,
all contact between players should be in the spirit
and good-nature of the game. Players acting irresponsibly
or unpleasantly will be immediately removed from the
game without refund. We would add that we have never
had to do this, and we very much hope we never will.
Cheques and Postal Orders
All cheques or postal orders should be made payable
to 'Madhouse'.
Paypal
Madhouse accept payment by credit or debit cards via
the online PayPal system. If you wish to take advantage
of this you will have to set up an account with PayPal
themselves which can be done via www.paypal.com.
All PayPal payments are made in dollars, which is a
little confusing, but easy enough to deal with and get
used to once you've done it a couple of times.
Turn Error Policy
If you think Madhouse have made a mistake with your
turn... contact us and let us know! We'll try to put
it right or compensate your position in some way if
we believe it is our fault, or explain where you want
wrong if we feel you are mistaken. However, Madhouse
have a strict policy of *never* re-running a turn. Whatever
had happened we would not ever do so at any time unless
*all* players were affected by the problem.
Madhouse Control Policy
Madhouse have the right to make amendments to your position
at any time, should they deem it necessary. This includes
changes in ANY GAME ELEMENT that the GMs consider important
or necessary. While we try not to use these powers very
often, you should understand that this is a condition
of your participation in the game. Madhouse welcome
player comments and contributions of all kinds. We're
here to help you. If you have any queries of suggestions
of any kind then drop us a line! We'll be looking forward
to it!
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